Q: What is a Matterport 3D Model?
A: A Matterport 3D Model is a complete three-dimensional representation of a space, which lets you “walk” through the space to experience it as if you were there.

Q: How long does it take to scan a typical home?
A: On average, it takes about 30-45 minutes to scan 1,000 sq.ft., so a typical 2,000 sq.ft. home can be scanned in about 60 to 90 minutes.

Q: How large of an area can be scanned?
A: For residential properties, 200 scans is sufficient to build Models up to approximately 10,000 square feet. The exact square footage will vary depending on the layout of the property and furniture.

Q: Can I scan outdoors?
A: The Matterport Pro 3D Camera is designed for indoor use. Direct sunlight can interfere with data collection. However, some Matterport Service Providers have had success scanning external spaces such as gardens and patios when there is no direct sunlight (such as at dawn or dusk).

Q: What is the turnaround time from the time the property is scanned until the time I receive the links for images tours etc.?
A: Depending on payment method the turnaround time is generally no more than 24 hours from time of scan!

Q: What does a typical Marketing package include?
A: After the property has been scanned and paid for you will receive a branded link with your company and contact information, unbranded link to send to other people to market to their clients and HTML code for embedding in websites etc.( Note: All still phots may be provided at a small extra charge)

Q: How much does it cost?
A: Cost vary on size of space difficulty etc. however when you contact us about the service we will schedule a free consultation and once all information is provided will give you a breakdown of costs and discounts available consistent with your particular properties requirements! Generally there is a minimum charge of $250.00 for properties up to 1,250 sq. ft. and anything over 1,250 sq. ft. is charged at a rate of $0.13 per sq. ft.! We also now offer complete Architectural floor plans for only $100.00 when you purchase a tour!


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